In a rapidly evolving retail landscape, partnerships founded on vision, innovation, and shared ambition are crucial to achieving long-term success.

That’s why SandenVendo is proud to partner with Orderbob, a company that is reshaping 24/7 retail with its cutting-edge, fully automated shop systems. Orderbob’s mission goes beyond simply placing machines in the field: they’ve built a powerful operating model that transforms vending into a scalable and sustainable business.

Their approach unites technology, AI, and retail expertise to deliver high-performance, autonomous stores that adapt to modern consumer expectations.

As the vending industry matures, collaboration becomes more important than ever: technology providers and system innovators must work hand-in-hand to address the challenges of automation, create better customer experiences, and ensure long-term profitability for operators.

In the following Q&A, the Orderbob team shares insights into their journey, market outlook, and the future of smart retail: from building over 150 successful locations to developing an AI-driven ecosystem that could redefine how vending works altogether.

 

How did Orderbob begin, and what truly differentiates your 24/7 shop concept from traditional vending solutions?

When we started Orderbob, success was anything but certain; in fact, the likelihood of failure was high. But we had a vision: retail must be automated, efficient, and accessible to everyone. Today, it is clear how right that vision was.

How do you see the current evolution of the automated retail market, and what phase are we entering now?

The market is reshaping itself. Those who believed they could get rich quickly have disappeared. What remains are the players who create real value. We are now entering the phase where fully automated retail business systems are maturing, becoming stable, sustainable, and economically compelling.

What is the next major step for Orderbob in terms of technology and innovation?

We are on the verge of the next major step:

  • An AI-powered operating system that runs a 24/7 shop almost autonomously.
  • A system that guides staff, supports customers, prevents nighttime incidents, and handles routine tasks on its own.
  • A system that enables operators to work only two hours a day, while still earning an income that places them in the top five percent.

What concrete results has Orderbob achieved so far, and which players in the industry are already relying on your technology?

We’ve built over 150 shops, expanded into international markets, and launched locations that pay for themselves within just 10 months. This isn’t theory, it’s happening every day. The leading operators and trendsetters in the 24/7 shop industry (E-Kiosk, 24Sieben, Smile24, My E-Kiosk, and 20Four7) rely on Orderbob’s technology... and for good reasons!

What advice would you give to entrepreneurs who want to start an automated retail or vending business today?

If you want to start an automated retail business today, you shouldn’t do it blindly. Experience determines success or failure.

Looking ahead, how do you envision the future of automated retail, and what role will Orderbob play in it?

The future is autonomous, AI-driven, and fully integrated. OrderBob won’t just be part of this transformation: we will lead it!

 

As the line between retail, technology, and automation continues to blur, partnerships like the one between SandenVendo and Orderbob show what’s possible when innovation meets execution. The journey toward smarter, more accessible, and more sustainable retail is just beginning... and we’re excited to lead it, one 24/7 shop at a time!